Expert interview. From zero to heroes.How much should you know about a topic before you interview someone about it? What if they’re a hero in their field, or even on the field?Nov 26, 2020Nov 26, 2020
Published inUX CollectiveZoompathy: coming to a research project near you?One of the biggest points of value in conducting qualitative research — putting yourself in your customers’ context — has been wiped off…Apr 28, 20201Apr 28, 20201
Published inUX CollectiveEthno unpacked — a design research toolkit.Over 5 years ago I emptied the contents of my fieldwork bag in a blog post of the same title. Today, I find myself updating it for a…Oct 15, 20182Oct 15, 20182
USERPALOOZA. The moment I knew I’d found my editor...October last year, I was a walking ’wood for the trees’.Aug 21, 2018Aug 21, 2018
Published inUX CollectiveSafety in numbers during design researchOn the edge of NYC in a sleeting-cold January storm, two colleagues and I arrived at a home visit with instructions to ‘go round back’.Jun 17, 20183Jun 17, 20183
Breaking the wall in design researchFilm directors use a term to describe zooming out from the scene to deliberately demystify the production process.Apr 16, 20181Apr 16, 20181
A year in the life of this design researcher“So, what do you do for a crust?”Jan 15, 2018Jan 15, 2018
See what I mean?A few weeks back at our very own UX Homegrown conference, I shared my story of how I combined visual communication styles from two former…Sep 15, 2017Sep 15, 2017